3 Questions You Should Ask Before Work Today

Stop what you’re doing and ask yourself these 3 questions.

What habit am I going to break today that will increase my success?

What personal trait am I going to focus on developing today that will increase my success?

What conversation am I going to have today that will increase my success?

Now write down your answers, bring them with you to work, and add those 3 items to your day’s agenda.

 

What if we wrote our to-do lists with the big picture in mind? What if they looked like this

  • Send 3 co-workers encouraging notes.
  • Stay off Facebook till 5PM.
  • Focus today on asking clients questions that uncover their decision-making process?

just as much as they look like this?

  • Finish writing reviews.
  • Call Mary back.
  • Make 5 prospecting calls.

 

Look at yesterday’s to-do list. Does it look like it was written by an ambitious and intentional visionary or by someone just hoping to maintain job security?

Are you working on getting through the day or are you working on becoming the happy, excellent, successful person you dream of being?

“What Am I Doing With My Life???”

“I’m not happy with my career. I don’t feel satisfied at my job. Sure it’s a great job, I should feel lucky. But instead I’m just itching to get on with it. I’m good at my job, I’m proud of it, but is it really what I want to be doing? No!”

Have you ever felt this before?

“I told myself I’d be further in life right now. I set goals. I had a dream. I still have a dream when I can get enough time off to start reflecting on life again like I did before I was this busy. And this is not that dream.”

“It’s depressing hearing about all those entrepreneurs that just up and start living their dream. They say, ‘Be who you want to be! Don’t spend your life working for someone else’s dream!’ But it’s not that easy. I can’t just quit my job. I have bills to pay.”

“Why did I even take this job? Why did I think I’d be happy here? … Oh yeah, it was supposed to be a stepping stone. But that was two years ago. And now I’m just sitting here. Waiting. Wishing so bad to start living my real dream.”

 

I am a huge supporter of chasing your dreams and never settling.

BUT.

We live in reality. And reality is: Good things take time. “Get rich quick” is usually a bunch of crap. And for some of us, a big fat wallet isn’t our dream anyway. Creating your dream takes time. It takes steps. Steps you know you need to take. Steps that, when viewed as steps, aren’t so bad. But steps that, when viewed as “where I am in life right now,” can weigh you down more than you can express.

 

If you’re frustrated with yourself for not having made it to your dream life yet, chances are you sat down a long time ago, like most ambitious people do, and wrote down your vision. Your end-goal. Your “5-year-plan.” “Where you see yourself in 10 years.”

You listed the steps you’d have to take to get where you want to go.

A) Graduate school. B) Find a temporary job that is generally related to the work I want to do. C) Get certified. D) Join a business doing the specific type of work I want to do. E) Build a network among my clients and colleagues. F) Take on a few private clients. G) Leave my company and launch my own business.

You looked at your long-term to-do list and you were pumped. You could see the finish line. You could taste your dream. “I can do this!!!”

 

Now it’s been three years. You’ve learned to adjust your to-do list as you go, and you’re doing a busy and stressful combination of steps B, C, and E. You can’t do D till you finish C, and that’s a lot harder than you expected.

You’re busy. Working 40, 50 hours a week, studying hard on your time off. You’re in a relationship now, so finding time and saving money is even harder. You could probably pass the certification test now, honestly, but it’ll probably take another year to save up for it. And who knows what will happen in between.

What are you doing with your life??? This sucks!

 

But is there really a difference between what you envisioned during the planning stage and what you’re experiencing now?

Sure, the vision may have been less stressful and slow. But talk to anyone else that has built their dream, and those years–the long years of the steps leading up to your goal–those years sucked for them to. They felt just like you feel at times. They wondered to themselves, “Is this really what I want to be doing???”

 

So when you feel like that–which I’m sure you do, if you’re ambitious and have a vision–when you feel like life is taking too long, remind yourself of these three things:

1. You’re in the place you are because you know it’s one of your steps.

2. Nobody ever said it would be easy.

3. There is a light at the end of the tunnel.

Right now, that light may seem a lifetime away. But when you sat down and planned it all out, you didn’t expect you’d get there tomorrow.

 

It is very important to remind yourself of your dream and your plan to get there. Remind yourself why you’re taking the step you’re taking.

You are where you are for a reason. (If you’re not, go back to square one: Figure out what you want to do, what steps you have to take to do it, and start taking those steps!)

Remember that reason and be encouraged.

Sure, your current job isn’t “Who you want to be,” or “What makes you feel satisfied.” But it’s a step you know you have to take to get there. Embrace it and keep stepping. Where you are right now is exactly where you DO want to be! It’s where you planned to be. Sure, maybe it doesn’t look and feel as easy as you dreamed, but it’s an important part of how you’re creating your dream.

Maybe your current job doesn’t make you feel alive. And sure, if you can speed up the process and reach the next step sooner, do it! But you started doing what you’re doing now for a reason. Don’t give up on your dream just because it’s not easy.

 

Take a deep breath. Appreciate the journey. Remember where you’re going.

That will give you the energy to get back to work with purpose and drive, like the unstoppable person you planned to be. :)

~

“Hey there Mr. Grumpy Gills. When life gets you down, you know what you’ve gotta do? Just keep swimming, just keep swimming.” – Dory

What Your Boss Really Hears

A recent review got me thinking. The way I talk to my bosses has changed a lot over the last few years. A lot. I’ve learned the hard way that speaking instinctively doesn’t work. Knee-jerk responses are rarely good strategy.

 

For example, when you say: “I couldn’t help it! I tried my best!”

Your boss really hears: “I can’t help failing in this situation, so I’ll fail again next time.”

“We can’t really help our numbers. We’ve inherited a tough situation.”

Really means: “You’ll have to find another employee who is solution-oriented, not problem-oriented.”

“This change sucks! I liked it the old way!”

“I’m focusing on what I’m losing, not on what I could gain from this. I’m going to be no help from now on.”

“I’m done with all my stuff–there’s nothing else I can do.”

“Don’t trust me to innovate and be independent. I can’t come up with any ideas of my own, and I’m blind to the fact that there’s always more that can be done.”

“I have so much going on, I totally forgot about that.”

“I’m not organized enough, so I’ll forget more things.”

“I’m just having one of those days, you know?”

“I don’t have enough self-control. You’re going to have to light a fire under me or find someone with a better work ethic.”

“Here’s what happened: [This, that, and the other thing] happened to me, so [bad thing] ended up happening.”

“I see myself as a victim of situations, so you cannot trust me to take responsibility and make sure the right thing happens from now on.”

“I just can’t work well with that person. I really don’t like him. He’s really annoying.”

“I’m not a team player, and I’m not very friendly.”

“I’m sorry about today, I just have a bunch of personal stuff going on.”

“I can’t keep work and personal issues separate. You can expect poor performance whenever personal issues come up.”

“I’m sorry, I keep sleeping through my alarm!”

“I can’t be bothered to go to bed earlier or get a louder alarm. You’re going to have to deal with it.”

“That’s not my job.”

“I will always insist on doing the bare minimum in my job description. You’re the manager, it’s your problem.”

“That’s way outside my comfort zone, is there someone else who can do it?”

“I don’t look for ways to grow. Surely you have a more valuable employee you can ask.”

“That’s impossible. Nobody can do that!”

“I’m too small for this task. You need a bigger person.”

 

It’s not that your boss can’t sympathize when you’re having a tough time. And it’s not that mistakes aren’t okay. The point is, taking ownership of  situations, mistakes, problems, challenges, results, for you and your team–that, and only that, communicates a positive message about you to your boss.

In fact, sometimes all it takes is adding one sentence, and your boss couldn’t be happier: “I have so much going on, I totally forgot about that.” Plus: “I’m sorry. I’ll get more organized today and make sure I’m keeping tabs on everything I need to get done.”

 

What else do you say, or hear your co-workers say, that really doesn’t get the results intended? How could you approach things differently?

Moral of the story: Before you open your mouth, listen to yourself from your leader’s perspective.

Do You Make These 5 Mistakes When Faced with Change?

How do you deal with change? It’s important to think about, because change will inevitably happen. And it seems the most natural response of almost everybody is to cry doom and gloom.

So what do you do when your organization rolls out changes?

Most people I’ve seen face organizational changes in strategies, goals, or systems, immediately fall into these 5 behaviors–behaviors that bring down themselves and their teams, and can even destroy entire organizations. The behaviors are based on an emotional, knee-jerk reaction of fear. Not on an ambitious spirit of practicality and innovation.

So if you do these things, stop.

 

Waste time being sad about the change: Using your time and energy to regret the changes, sitting around comparing the old with the new–it doesn’t help. All it does is demotivate you and make it that much harder to finally accept the change and move forward.

Instead, get absolutely pumped: Whether you agree with the change or not, big changes provide all kinds of big opportunities to shine. You can decide to quickly become one of your team’s MVPs by taking the lead and running with the change instead of giving up hope.

Tell your boss it’s not going to work: Your boss is already stressed out by the fact that he has to run a new system his people hate. Your boss might not like the change either, but more than anything he needs people to decide to run with it. Complain to your boss, and all he hears is, “I can’t and I won’t get results for you anymore.”

Instead, be your boss’s right hand man: Responding to change with an enthusiastic, “Let’s do this!” immediately makes you a huge asset to your boss. Not only does he not have to worry about you, he will trust you and give you more responsibilities and opportunities. You’re the first one on his new team.

Talk negatively about the change with your team: This one has the potential to do a lot more damage than any of the others, because it’s not just you who will suffer from it. Grand initiatives have been destroyed by grumbling employees. They demotivate each other, encourage insubordination, create a war with the leadership, and even tell customers and clients that something’s going wrong.

Instead, lead the positive chatter: Your success is directly tied to your team’s, so it is in your best interests not only to run with the change yourself, but also to get your doubting team on board as quick as you can. Speak only positively. Your loyalty will get you paid, you’ll be seen as a leader, and hopefully you’ll help get your team back on the right track.

Keep using the old system: It’s just stupid. And it’s mind-boggling how much people do it. If you’re not supposed to do it that way any more, don’t do it. Nobody is going to be proud of you and give you a raise.

Instead, make yourself a leading expert in the new system: Take advantage of the opportunity to become one of the first people to excel and get results with the change. Your team and leaders will need and appreciate you more.

Focus on what you’re losing: No amount of regret will get back whatever you liked about your old system. It’s gone. Focusing on what you’re losing will only bring you down.

Instead, figure out what you can gain and go get it! Hiding in the change are probably a lot of pluses nobody has thought about because they’re all busy being depressed. Learn the new system, figure out how you’re going to end up even better for it, and take action!

 

Even if you know better than the leaders who made the changes, there is absolutely nothing about undermining or criticizing your organization that will benefit you as long as you’re there. If you have to leave, leave. But as long as you’re there, take advantage of the opportunity to stand out and figure out how to make more money, do more for your resume, and get a better reputation out of the change.

(P.S. What if you applied the same ideas to your personal life???)

Getting Paid: Smarts or Results?

One of the toughest lessons to learn during my first couple years in the business world was that nobody gave a damn about how great I did in school or how high my IQ was.

But when I finally came to terms with the fact that you’re paid for results, not smarts, the promotions, raises, and bonuses kicked into high gear.

I think the biggest weakness in our current education system is the set of expectations it gives students about their post-high-school or post-college life. Their GPA is their golden ticket. They’re given the impression that straight A’s will give them a free ride to a big paycheck for the rest of their lives.

But it’s just not true.

No company is looking for a genius to pat on the back. Companies look for profit.

Case in point: I went straight into the business world out of high school (a decision I am incredibly happy I made). At the end of high school my test scores put me in the very top percentile nationwide. So I knew that the working world would be a breeze.

I knew more than all my counterparts. I spoke and wrote better English, read graphs better, calculated budgets better–I was just smarter! I could sound impressive to any corporate leader and I could intimidate any team member. I understood how the business was supposed to work. Bottom line: I was sure I knew better. Better than my employees, better than my managers, better than the customers!

And where book smarts were concerned, I did. I could out-theorize any and everybody at my company. But guess what I couldn’t do: Get results. Real productivity was my downfall.

I wasn’t productive because all my brilliant theory made me such an idealist I refused to effectively use the system as long as it was broken (hint: it’s forever). I wasn’t productive because I was so distracted with the Why, What, and How, that I never balanced it out with the Do. I wasn’t productive because my education left me wanting to be recognized and rewarded by my company for being smart and good, not for growing their profit and getting results.

But a company’s bottom line is money. And if the high school drop-out with the tattoo gets more done for the company than I do, he gets paid more. If the company’s P&L looks better after his shift than after mine, he gets promoted. Not me.

At first this made me bitter. I felt like I was at a disadvantage because I had such deep care and understanding of business ideals. I was distracted with what wasn’t perfect while my less educated co-worker was happily using a flawed system to churn out numbers. Results.

After a couple years and a few good business books I accepted that the real world with a lot of money wasn’t made up of geniuses who insisted on doing everything their (brilliant) way. The money world is made up of people who figure out how to bring in more dollars.

In the real world, you’re paid for results. Period.

I started applying that to work. It meant I had to start doing a lot of uncomfortable things. Getting out of my comfort zone when I didn’t feel ready. Looking for sales in counterintuitive places. Collaborating with co-workers I used to think brought me down.

I learned to set exact, measurable goals and commit to figuring out whatever it took to get there. I learned to be a problem-solver, not a dreamer. I learned to innovate, not complain. I learned to be creative, not outsmart harsh reality.

What Your Teachers Don’t Tell You

Here’s the problem with the way we’re raising our kids and planning our education system: After school, your GPA just doesn’t matter.

Students are pushed incredibly hard to make good grades their top priority. They’re told the way to be confident about a happy and successful future is to study their way to the top.

But when they graduate and go in for their first interview, they suddenly have to deal with the fact that the recruiter is going to pick the mid-level student with more experience and workplace accomplishments. They finally get hired somewhere and find out that their manager doesn’t care how much theory they know, they just want to see numbers rising.

Of course there’s a balance. Having a good grasp of the theory and subjects like mathematics, economics, accounting, business, etc–that can certainly help if you approach things right.

But approaching things from the perspective that your 4.0 GPA translates to being an automatic top performer is a recipe for failure and frustration.

Thomas J. Stanley, Ph.D. spent years researching, surveying, and interviewing America’s first-generation self-made millionaires. He used the data to write a few books, my personal favorite of which is The Millionaire Mind. In it, he dedicates an entire 50-page chapter to examining statistical correlations between now-millionaires’ school experiences and their later success. It’s a fascinating read, and it explains that not only does quality of traditional schooling correlate very little with success in the business world, but in fact many of the millionaires he interviewed said that their weak performance and sense of inferiority in school drove them to create their own success. Most said that their focus on social skills, creative activities, and a hard work ethic (which not all geniuses feel the need to develop in school) as opposed to homework and academics later gave them an edge in the business world.

“Millionaires also report,” Stanley writes, “that they were not A students in college. In fact, only about three in ten reported receiving a greater percentage of As than either Bs, Cs, Ds, or Fs. About 90 percent graduated from college. Overall, their GPA was 2.9–good but not outstanding.”

So sure, school is important. But it’s important for a variety of reasons, and the number one reason is definitely not that your top tier grades will guarantee you a top tier paycheck in the business world.

What education do you really need to thrive in the real world? What skills really need to be learned? Creativity. Thinking outside the box. Problem-solving. Developing vision and goals. Social skills. Personal motivation and work ethic. Networking. Leadership. Determination.

It is qualities like those that will write you a big paycheck. Not a high IQ.

My first job was at a restaurant. I was a brilliant student with big ideas and a lot of knowledge and strategy. And I worked with a single mom who spoke almost no English and had just moved up Columbia. I complained, worried, excused, and dreamed. She put an apron on and worked her ass off. I was frustrated with customers and co-workers. She made her customers and co-workers happy. I tried to get paid for being smart and educated. She got paid for real results.

Guess who got paid more.