shy – peterelbridge.com

When it feels like too much

A soft, fuzzy mommy with no food. Or a wire mommy with food. Which would you pick?

In a 1958 experiment by the scientist Harry Harlow, baby monkeys gravitated heavily toward the soft, fuzzy mommy with no food.

Comfort and security mattered the most. Like even more than dinner. And not much matters more than dinner.

We humans seem wired to desperately seek and hold onto comfort. Even when the comfort is unhealthy or doesn’t serve us in the long run. It’s just how we are.

In his two podcasts about The Office and its making, Brian Baumgartner, who played Kevin on the show, repeatedly asks the question: Why do people obsessively binge The Office? And the answer, repeatedly, is it’s familiar. It’s a comfort thing.

The more familiar something becomes, the more we turn to it for comfort. That can be good, bad, or neutral. Like getting hugs from your best friend, or returning to your abuser, or just streaming The Office long past Netflix’s “Are you still watching?” intermission.

Familiarity makes comfort. And on the flipside: unfamiliarity–or change–triggers discomfort.

Like when Netflix’s contract for The Office expires.

So what happens with change? What happens when we suddenly lose the familiar? Suddenly step out of our comfort zones? Suddenly find ourselves in this strange, new, and uncomfortable world?

Very often, what we think will happen turns out to be very different from what actually does.

We humans tend to be far more capable of recovering from emotional crises than we expect. When faced with loss and challenge, people frequently overestimate how long it will take before their minds can return at least partial attention to their typical day-to-day concerns. We frequently end up at least some version of “okay” more quickly than we expect.

And I think that’s very much worth thinking on for a bit. With the big discomforts and the little ones.

What actually happens?

A friend adopted a dog last week. Being a mom to furry friends wasn’t new to her, and everything was ready to go, but still she couldn’t shake this anxious feeling. She felt stressed out and on edge. What could go wrong? Is it going to go okay?

I shared my own story of adopting our pup, Junko, a year-and-a-half shepherd mix rescue. We brought her home a few months ago and, although she was about as well-behaved as they come, and we also were more than ready and not new to this, the next few days were some of the highest anxiety we’ve ever felt–panicky. The unknowns, the “Was this a bad decision?” thoughts, the fear that we wouldn’t be good care-takers for her.

The moral of the story seems to be: All significant changes–even the EPIC ones–are stressful.

Change is uncomfortable.

And we desperately want comfort.

A ray of hope in the height of the Junko-anxiety was: Someday it won’t be this-week anymore. In other words, this maximum-feeling stress isn’t going to be forever.

And while that reminder is common sense, it’s one I think we forget a lot.

So I’d like to explore this change/discomfort thing together.

When we experience a new thing that comes with stress, we tend to worry that we WON’T get comfortable with the new thing. The discomfort feels so uncomfortable that all we want is to go find our fuzzy mommy. We don’t think we’re going to make it out here in this scary new world, because we know we can’t survive this tight feeling in our chests and the woozy feeling in our heads and the tummy-waves forever. It’s too uncomfortable. And we need to get out.

So sometimes we take it back. No change. Stay safe.

Whether they’re big changes or lesser bumps in the road, we expect that we won’t get comfortable: A new community, a new person, a loss, a habit, a decision, a life-path, a job or promotion, learning something you didn’t know about someone, etc. All these changes lead to lots of worry and anxiety, and while the alarm-bells are ringing, we overestimate how permanent the stress will be.

Which, again, can make us take it back. Bail. Give up on our deepest desires and truest selves. No change. Need to get back to comfortable.

But what if comfort in the new reality is just a matter of time?

We found our dream home one September night and made our first offer since we’d started house-hunting. It was perfect. One we knew we’d never leave. So we threw more at it than we’d budgeted. And it scared the hell out of us. We backed out right before we signed the offer. Then we jumped in again an hour before the deadline. We couldn’t sleep, couldn’t concentrate, couldn’t calm down, couldn’t eat. Work that day was awful. I had this sick, end-of-the-world feeling in my gut. Could we really afford this? (Yes. Very much.) Were we signing our lives away? Would we go bankrupt? Barely scrape by, stressing constantly about money? Find ourselves years later trapped in our not-dream-jobs making just enough money to afford this crazy choice? Making the wrong decision that would change our lives? Finally out on a distracting-walk, we got the phone call. It was a no go. Back to the drawing board. Deeply stressed, not ready to keep going with this panicky feeling, maybe a little traumatized. For the next 9 months we made that offer again, reviewed that budget again, slept on it again, and again, and again. Finally we saw a home and had 15 minutes before the deadline to submit an offer. In minutes we hashed out our most aggressive offer yet, signed it, and hopped into a boat to relax with our best friends. The deeply scary, uncomfortable, stressful thing we didn’t think we’d be able to handle had become . . . easy.

We went stand up paddleboarding lately, my wife’s first time. It’s a weird, tiring thing for your legs and feet at first. The goal was a relaxing adventure and it didn’t feel relaxing. After a bit she wasn’t sure it would ever get chill enough. Fast forward 45 minutes and we were cruising and laughing and chatting away. The uncomfortable thing had become . . . chill.

I felt like I was going to pass out when I gave my first impromptu speech in high school. It lasted about 20 seconds and consisted mostly of messing with my feet and chewing on my lip. It was brutal. This was not for me. Public speaking is outrageously uncomfortable to most people. Until you do it again and again and again. And then, for many, it sort of clicks. Sure, still some butterflies, but we’ve got this. Nowadays, I get a thrill when I have a chance to present in front of a group, and there’s no such thing as too unprepared. I’m 100% there for it. The terrifying thing has become . . . exciting.

Speaking of speaking, I joined a Toastmasters club years ago, looking for some like-minded people. And while speaking was exciting for me, the socializing was nerve-wracking. I was super anxious to make good impressions, and everyone there seemed so put together and intimidating. I felt like I could feel my blood pressure rise when I’d get there, after the hours of anticipation. It was a lot. Stressful, even if a sort of exciting kind. And then all the intimidating people became my good friends and I slowly became one of the long-time members welcoming shy new members. The lonely, anxious space had become . . . home.

A common theme I’ve found with all my co-workers is that we all have this idea that “those professionals,” the ones who have been doing it longer, are in those more advanced positions, must have some special knowledge and expertise and capabilities. Those positions seem scary, out of reach, like we couldn’t keep up with them. Until we take that next scary step and jump in the deep end. After each stressful promotion or transition our splashing about slowly turns to a smooth stroke, and suddenly we just are those cool people we didn’t think we could ever be. Again and again and again, the uncomfortable jobs had become . . . mundane.

Have you ever admitted some deep secret to someone? Shared something that you’re afraid will change how they feel about you? Maybe sometimes it does change how they think of you. In fact, probably most of the time it does. But how long does that change last? When I’ve found myself in that position with friends or family, I’m always surprised by how quickly people are able to adjust and accept. I’m still me. You’re still you. Those scary conversations we think will ruin it all, typically end up just growing the relationships deeper. The upsetting or confusing new side of you quickly becomes for them just . . . you.

Even Willoughby. My last few blog posts have been pretty messy about my Willoughby buddy I lost in April. And you don’t lose the sadness, but I don’t spend most hours of most days in deep sadness about it anymore.

Blogging is a good one, too. There have been some big blog or even social media risks I’ve taken. Scary, brave feeling ways I’ve put myself out there. Opening up about trauma or mental health. Speaking up on sensitive topics. Marketing myself and asking for attention. And each one of those uncomfortable steps I’ve taken that have felt like they’ll be too much, forever putting me in a new space of insecurity, has ended up being totally . . . okay.

Or even this pandemic. No, it’s not all okay now. Not at all. But there is a significant difference in how we function day-to-day as compared to the first month. Remember being super nervous and over-aware every time you left the house? How you’d catch yourself touching your face? Washing your hands and wiping stuff down? And how literally uncomfortable the masks were when you first had to wear them? How complicated the zoom meetings were? And now? It’s . . . normal. In a strange way. The fifth COVID-test feels much less monumental than the first one did. Sometimes you forget you’re wearing the mask until you’ve already made it home and inside. You’re a zoom pro now. And you just don’t think about COVID-19 every minute of every day anymore. The world outside doesn’t look or feel quite so eerily post-apocalyptic as it did at the beginning. The uncomfortable “new normals” became just that . . . normal.

What about you? Can you think of something in your life that went from extremely uncomfortable to comfortable? Scary to happy? Difficult to chill? Stressful to normal? Crisis-y to completely and utterly mundane?

Something you thought you’d never be able to handle? Something you thought would be permanently hard? And now it’s . . . not?

We are emotional creatures. And we learn discomforts way faster than we learn comforts. We are on the lookout for danger, and changes stresses us the hell out.

But, can we give ourselves these little reminders that the uncomfortable things will get more comfortable?

And quite possibly pretty quickly?

What could this awareness do for us?

Maybe it would give us the strength to do that big thing we’ve been putting off in fear? Knowing that the fear would subside? We could chase our dreams a little more?

Maybe it would give us the strength to keep going with those practices we know are healthy even when we hit a wall that feels like a crisis? Having the perspective that even though it feels like the world is ending, we can keep being us, because if we’re still going to be here, we still need to be ourselves? Like muscling my way through my yoga practice even though the capitol just got stormed because by summer that crazy new reality will have just settled into the actual reality I live in? And yoga would have helped along the way?

Maybe it would save us some hours of intense worry? The stress-feelings could start to just mean that we’re stretching and growing and on a new adventure?

Maybe it would help us connect and communicate genuinely. Speaking our uncomfortable truths, trusting that the more we speak them, the more they’ll feel like they belong?

Maybe it would mean we could be our truest selves through the stress times, the change times, good, bad, or neutral.

Do you remember going to the gym for the first time? Seeing all those fit runners and badass lifters doing their thing as if it’s no big deal. And you awkwardly put your stuff in the cubby and try to decide whether to keep your water bottle with you and glance around for a place to tie your shoes where you won’t be in anyone’s way? You wonder a lot what they think of you. You try the machine you’ve always seen used and you can feel the sympathetic grins burning through the back of your head. You see the trainers high five the members they already know so well and convince yourself that you’ll never be one of them.

And then, as happens when you immerse yourself in any community and stick around through the discomfort, you eventually find yourself at home. Or at least no longer on the edge of a panic attack.

The places and spaces and big life changes that we think are going to make life impossible and lead to permanent fear and stress and stomach upsets . . . we get used to them. They become okay. It just happens.

And that’s really quite hopeful.

We’re going to be okay.

You can do it.

It seems that almost everything we think will never get comfortable ends up getting comfortable–or at least routine. When we find ourselves thinking that something will permanently bother or upset us, it can help to be a little more down-to-earth and realize we’ll probably feel differently in a few days.

So what adventure or cause have you been desperately wishing you could pour yourself into, but keep finding yourself holding back, afraid it will be too scary?

Or what struggle or change or new reality are you currently going through that is keeping you up at night, leaving you afraid this peak stress is here to stay?

Can you remind yourself that you’ll grow into it?

That the scary will become routine or happy?

The uncomfortable will become comfortable?

The scary new you will soon be the strong new you?

What if you just gave yourself permission to go ahead and chase the thing from the bottom of your heart? Dive straight in, even though the butterflies do their thing in your tummy?

What if you just trusted the process?

What could you do?

What would you have?

Who will you be?

You are safe.

And don’t worry. Your body will discover that’s true. For today, ride the thrills.

Be you through the stress. You’ll stick around longer than it will.

Want a bravery buddy in life? I’ll come with. Throw your email below. :)

The magic of conversation

How many unsaid things do you have simmering inside of you?

Saying things out loud helps in so many ways. It helps us think through things, solidify things, feel things, get over things. Sometimes just letting out a frustration makes it stop hurting, or putting an anxiety into words suddenly reveals its harmlessness. Many of us learn what we believe and care about by talking through our thoughts.

There is power in saying our stuff.

We are all surrounded by people. If you know a hundred people, you know two hundred ears. That should be enough, right?

And yet . . . how many unsaid things do you STILL have simmering inside of you?

A really wise friend likened a marriage to walking on a plank over the Grand Canyon. The view couldn’t be more beautiful, but the height couldn’t be scarier. Lay the same plank on the grass in your backyard, and you’d do it with your eyes closed.

The value and depth of our relationship and attachment to someone significantly impacts the fragility, the fear, the pressure, the importance. Saying the wrong thing–or even saying the right thing the wrong way–to your co-worker is, you know, oh well. . . . Saying it wrong to your best friend, to your life partner, to your mom, dad, daughter, son . . . those moments leave bigger scars.

Obviously–bla-bla-bla get “better” at your close relationships, go to therapy, learn to open up, etc. (Legit, actually do those things.) But the truth is still: The more Companionshipy a relationship, the higher the stakes when it comes to what you say, how you say it, when, why . . .

So we clam up. Because the people we talk to are people that need us to say this, to not say that–people who need us to keep showing up the way we’ve shown up for them, people in whose lives we function a bit as an anchor–stable, consistent, strong–dependably us. They’re people who we want to speak extra gently to, people who we want to be extra positive toward. And sometimes they’re people we’re extra worried might have a problem with who we are becoming. The people I’m close to know Peter as Peter. Some of them need Peter to keep being Peter. They stand to lose more if Peter suddenly sounds more like Jason or Jack or Jimothy. (#fortheofficefans)

On the other hand, we’re surrounded by thousands and thousands of people every day who live and sleep and think and talk and listen less than a mile away from us who don’t know that we’re Peter and don’t need us to sound today like Peter has sounded all his life. What if you could talk to one of those people today? Do you think maybe you’d get some stuff off your chest? Try on a new perspective? Find some freedom to learn who you really are, what you really believe and care about? Would it help to practice the tough, weird, scary topics with people who aren’t going to be as worried or sad or stressed or hurt if you don’t get it just-right today?

I feel like I need to say a thousand times: A good goal is that you feel this freedom in your close relationships. AND . . . I bet that’s a goal you’ll never stop working toward, so in the meantime . . . what freedom is waiting for you in conversations with everyone else? Everyone you haven’t talked to yet?

Conversation is different than companionship. It’s not better, just different. They’re not totally separate: You find companions in conversation. And then you get lifelong conversation from those companions. But we frequently limit our conversation to those with whom we can already claim companionship. And I think this limits us a lot. Robs us of a lot of magic.

I propose that you and I should talk a lot more to a lot of people who we know a lot less.

This year, I’ve been part of a movement that is spreading across the world. A movement that has connected brave voices with listening ears from Minnesota to California to New Mexico to Florida to Manitoba. I’ve seen people try on their voices and discover they can make an impact. I’ve watched people voice their anger about “those kinds of people” and then learn that “those kinds of people” turn out to be you and me and then discover that we actually can connect. I’ve witnessed people express their biggest fears and insecurities only to find a bunch of people waiting to hold them up in loving support. I’ve heard people open up about their mental health, their traumas, their loneliness, their struggles, their demons, and their dreams.

It’s really not a complicated movement. We call it 5K Everyday Conversations, because every single day, some place (or places) at some time (or times), we gather–three of us or eight of us or twenty-two of us–to spend 3.1 miles (ish) having conversation. Some people run 3.1 miles with each other fast and talk about the stuff they’re angry about, or the habits they’re building. Some run it at a calmer pace, listening to each other share about a stressful family relationship or dream out loud about the work they’d like to do. Some, understanding that that the conversation itself is magic, show up for the conversation without worrying about the movement. And some hop online in Canada to be an ear for someone holding conversation through live video from their home in Wisconsin.

Why the running part? Hmmm . . . helping rid the world of the superfluous statement “I’m not a runner.” And because movement is fun. Happy. Because a few run every mile they can, and a few have been looking for motivation to run. Everyone has their own reason. . . . What I’ve found, though, is that running turns out to be the best anesthetic to the pain and fear of saying hello to someone you don’t know. Nothing quite like panting and sweating to make us immediately drop all the posturing and see that you and I are just two humans. Movement breaks ice and warms hearts. It fuels the conversation.

So yes, it really is as simple as conversation. And it’s a powerful thing.

Experiencing so much no-strings-attached conversation this year, I’ve noticed a few magical things about it:

Conversation can hold no expectations for it to be more than conversation. Free. Pressureless.

Saying things out loud helps us get over things, release things.

It helps us see things clearly, helps us think through things.

Helps us feel seen, heard, appreciated, cared about, accepted, loved.

There is something really freeing about talking through the yucky stuff, the hard stuff, the delicate stuff–with a total stranger who doesn’t expect or need anything from you.

The braveness and freedom you get to practice with a stranger is easier to bring back home to the people you love deeper and therefore stress about more. No-strings-attached conversation is like a gym for your speaking-your-truth muscles. . . . Sort of like with that plank-over-the-Grand-Canyon analogy. What if you could practice walking on that narrow plank from not quite so great a height. Like–practice saying how you actually feel but with someone who doesn’t need quite as much from you. I wonder if you walked that plank in the grass every single day if next time you had to walk it over the Grand Canyon, you might trust your feet just a little bit more?

Not only do you get to try on bravery, you get to try on new ideas. Maybe I don’t usually speak kindly, or I’m not usually really open-minded, or not very accepting of this or that “type.” And maybe I want to try changing that–try a new way–see how it goes. What better place to try on a new way than in conversation with somebody I may have never spoken to and may never speak to again? It’s a free space. A safe space to try something new. (For example: I think a group run with a bunch of new faces was the first place I ever answered the “What do you do?” question by saying “I write a blog.” It felt good.)

Conversation with random-people can also be a helpful place to talk a little about your demons. I know there can be great risk in sharing, depending on the context. It’s hard to know where and when to open up. But . . . I’ve been really amazed–in a no-strings-attached conversation space–amazed at the stuff I’ve heard people get off their chests or open up about, and at the acceptance I myself have found as an also-complicated human being. Sometimes it’s easier to finally get words out like “I don’t think I can keep up this façade anymore” or “I think I have a problem” or “I need help” when it’s someone who doesn’t already need stuff from you. There is some safety in . . . strangers. Weird? Yeah . . . but it works.

Sometimes, with life being as complicated as it is, it can be easier to be there for people as an encouraging, accepting, listening ear when we don’t know them. Again–end goal would be this level of acceptance and trust in companionship, too . . . but it’s also true that in no-strings-attached conversation, it can be much easier for us to be there for people. Take, for example, the dad who is estranged from all his kids, because he screwed up a lot as a dad. And it haunts him. His family can’t be there for him anymore. But maybe a stranger . . . can? A stranger can see the very true and very important and very safe reality that, no matter the struggles or weaknesses or history–this is a beautiful human being who is worthy of love. A lot of us have had to let go of some people, and now spend sleepless nights worrying over where they’re getting their needed doses of love and acceptance. Conversation and respect with a family member comes with a ton of baggage that can be too heavy. But that same family member can find baggage-free conversation with a total stranger, a stranger who can be there for them. Maybe you’re that person who needs a stranger’s listening ear. Or maybe you’re that stranger who gets to be there for people who don’t have many people left. Or maybe you’re that stranger who can be there for that kid who just got chewed up and spat out by the unloving world they grew up in. You never know . . . lots of people with lots of weird stories who just need an ear sometimes. Sometimes a conversation with a stranger is exactly what is needed. Hope-giving. Life-saving. Perfect.

Conversation detached from ongoing companionship is also a healthy place for those of us who are struggling, going through rough patches, to shine–to be appreciated for exactly who we are, without this pressure to first graduate to a healthier season of life. That’s powerful and really, really good, too.

There’s another reason conversation with people we’re not close to is super powerful. It’s this: I’m probably, probably, probably close to people who are a lot like me. Think like me, enjoy the same stuff, rant about the same things, see the world through the same lenses. And sticking to the conversation of my closest companions means that I’ll never ever hear all the other truths screaming to be heard. The world is a big place with countless cultures and experiences and hurts and passions and values. And so much suffering in our world comes from “my group” not listening to “your group.” The only way we’ll ever take your experience seriously, care to help, notice how we’re affecting you–the only way to improve our world for each other is by listening to each other. Not listening to each me-clone. Listening to each OTHER. Hearing different perspectives.

Those thousands of people who aren’t your companions . . . they’re holding the eye-opening revelations for you. Waiting for you to say, “Hello, who are you, and what is happening to you, and what do you wish I understood about your world?”

Nothing bad ever came from listening more, understanding more, learning more, seeing people more. And nothing good ever came from settling comfortably into our own way of life and thinking, blocking out the inconvenient reality that our world really is very diverse and complicated.

Especially this year. We clearly haven’t been listening to each other in this world. Listening to our own people, yes. But not to those OTHERS.

So . . . say hello. Start the conversation. Watch the magic. Change the world.

Oh and just because this is one fun little bit of the magic: You never ever ever know where you’re going to find your life-long companions.

This year I’ve come to believe that you and I and EVERYONE would benefit from regular conversation with no strings attached, no expectations, no pressures, no agendas. Just conversation for conversation’s sake.

Conversation. Freedom. Magic.

If all this sounds good to you, sounds . . . intriguing? A little hopeful? Magical, powerful, or like maybe there’s some hope there . . . I invite you to try one of two things:

Start a conversation with somebody.

And . . .

Follow 5K Everyday Conversations on Facebook and find a local time and place to join the conversation.

If you don’t find any local members, pick a time and place and invite a friend . . . or a stranger. Bring the magic of conversation to your own community, and feel your community open its arms a little wider every day. The whole world needs conversation.

And when you show up for a daily convo, and find yourself thinking “How does this work?” you can look back to that simple invitation a few paragraphs ago: Start a conversation with somebody. As simple, scary, and magical as that.

“Everyday in 2020 we have held space for people to meet for conversational movement. At the same time, we have been making the term “conversational movement” a thing. For 285 days we have been working to normalize and inclusivize two things: (1) People talking with people that they don’t know regularly. (2) People feeling safe “running” together. . . . This is what we mean when we say conversational movement. We move at the pace that allows conversation to happen between two or more people. We define running as an act not defined by speed but by the way it makes you feel…alive, full of breath, moved forward by things that are filling you up and people who are lightening your steps.”
JC Lippold, who extended the first 5K Everyday Conversations invitation, sparking the magic

The whole world needs conversation. You need it, I need it. You need my ear, I need yours. We both have some unsaid stuff, and we both have some corners of the world to open our eyes to.

It only happens if one of us gets up the courage to say “Hello.”

And from there–watch the magic unfold.

P.S. I feel like I just wrote a bunch about the heavy stuff with conversations–the struggles, the overcoming . . . also, maybe even especially—conversation is just FUN and BEAUTIFUL and totally AWESOME. It WILL brighten your day.

They Have Feelings, Just Like You

There’s this one cashier at our grocery store that helps us sometimes. He’s disabled and has to sit on a stool while he slowly rings up our items. He’s very talkative and friendly, but his conversation is a little awkward.

I’ve noticed a lot of people avoid him. They know checkout will take longer and the topics will be weird, so they find a different line. More convenient, more comfortable. I caught myself avoiding his lane and felt awful.

He definitely notices when we recognize him and awkwardly shuffle away, as if we realized there’s a shorter line somewhere else. He can feel our impatience as he clumsily shoves our groceries into the bags. He knows we think his small talk is awkward. He can hear us thinking that employing a faster worker would be better customer service. After all, we’ve got important things to get to.

And he carries all this home with him every single night.

He’s a good sport and he makes the best of it. He tries to connect and he makes your day if he can. He knows some people like him. He’s proud of his work ethic and he’s a very sweet person. He’s got some friends and family who love him.

But sometimes he feels the hurt. Some days it really bothers him that people don’t want to see him. He wishes he could move faster so his customers would be satisfied. He replays the awkward comment he made to be funny, and hears again and again the pitying chuckle. He falls asleep to the impatient drum of your credit card on his counter. If he were more coordinated, he’d be more likable.

And he falls asleep with the same big feelings that I have when I’m embarrassed in front of my friends, the same big feelings you have when your boss makes you feel stupid.

“I can’t stand the IT guy. He’s super rude. Really unfriendly.”

Cassie always said what nobody else would say but everyone was thinking, so I knew that the rest of my team probably felt the same way about Ryan, who was there for the day installing new computers.

“Really? What happened?”

“I don’t know, he just… always looks really angry, and he seems annoyed when I tell him something’s not working. He never even says hi.”

I always encouraged my employees to speak freely, so I wanted Cassie to feel understood. But I’d worked with Ryan a lot, and he was a good guy.

“Have you gotten to talk to him much? He’s actually pretty nice once you get him talking. Maybe he’s a little shy, but he’s always been really helpful to me and he’s one of the hardest working people I know. You might like him if you get to know him.”

“Nope, his attitude sucks.” Cassie’s mind was made up.

Ryan is often misunderstood. He is very quiet and can be very serious. Focused, direct, and professional. Not exactly a social butterfly.

When people think and talk about Ryan the way Cassie did, it hurts Ryan. It’s not always to his face, but it gets around to him. Dirty looks, “feedback,” conversations overheard.

Cassie doesn’t know what has made Ryan who he is. Ryan served in active duty and saw some pretty dark stuff while trying to protect his country. Some of the stuff he had to see and do, he won’t talk about. “It just changes you,” he says. “You can never unsee it or undo it. And nobody back home will ever understand.”

Some nights he startles awake, ready to fight, only to find he’s sitting in a bed drenched in sweat. He has been through so much, sacrificed more than a lot of us can imagine. And it has left scars he carries with him to work every day–scars that rub people the wrong way. He’s seen more than just rainbows and butterflies, and you can see it on his face. But if you don’t know him already, it may just look like “unfriendliness.”

Ryan is a complete softy deep down. He’s head over heals for his wife and would give the world for his kids. He loves to serve. He has big feelings, just like the rest of us. It’s easy when we’re in Cassie’s position to forget that.

When I was about 7, I knew this girl named Bridget. She had a couple lively little siblings with cute curly hair–picture perfect. But she had plain black hair and lots of freckles. She was quiet and kept to herself. Shy.

Bridget brought me a picture that she drew of me as a gift. She had given me freckles, too.

“That’s so ugly! I don’t look like that at all! You’re so bad at drawing!” I yelled at her as I tore the picture down the middle and crumpled it up.

Tears welled up in Bridget’s eyes and she hurried away to hide. All alone.

Billions of people share this earth with you and me. Each one is unique. Each one has his or her own struggles and fears, insecurities and soft spots. But each one shares our humanness.

Look with compassion at the next person you see today, at the next person that bothers you, and the next stranger who interacts with you. They have feelings–big feelings–just like you. Good feelings and bad feelings. And you are going to have something to do with those feelings.

covey quote