Put the shampoo bottle down

Do you remember having to take naps as a kid? Being forced to just lay there in silence for hours! Okay, probably like 30 minutes, but it felt like eternity. Do you remember the sound that silence made after a while? Like a wave or white noise machine, that deafening, on-going whoosh type noise. Almost as if you could hear your insides–heart beating, ear drums waiting for something to happen. I don’t hear that sound very often now that I’m an adult.

How about you? Do you remember what silence sounds like? Can you try it right now? Just put your phone down or turn away from your screen and just be quiet. Try it for 60 seconds.

. . .

. . .

. . .

That was WEIRD, right? To just sit there in the quiet, nothing particular going on, not listening to something or watching something or accomplishing something, just being there in the silence.

Sometimes, when I’m in the bathroom (yeah, this is gonna get weird), when I’m just sitting there–where you might normally sit in a bathroom–I’ll suddenly realize I’ve picked up my shampoo bottle and started to read the back of it.

Literally. Reading my shampoo bottle. Here’s the thing–I have NO interest in the back of my shampoo bottle. I’m not like super jazzed to read about all its ingredients. It’s just that there was silence and there was nothing happening, and when nothing is happening it’s weird and uncomfortable! So I’ll grab anything–anything–to fill the void.

What do we call it when all of a sudden everyone stops talking and there’s just this quiet? We call it an “awkward silence,” right? We can’t stand it. We have to fill the silence.

Soooo frequently, we just automatically hate letting nothing happen. We have to find something–noise, information, food, color–anything–to fill the quiet times, the slow times, the empty moments.

What is your shampoo bottle? I bet you do something like that! I bet you find yourself cramming your quiet moments with stuff and things and information that you actually don’t care about, just because you can’t help it.

Do you pick up a magazine in a waiting room that you would absolutely never pick out in any other context, just because it would be weird to just sit there silently? Do you have to be listening to something or watching something every time you eat? Or do you have this compulsive habit of picking up your phone? Hopping on social media?

How about this: Have you ever realized that you’re mindlessly browsing Facebook, set your phone down, and then immediately picked your phone back up and mindlessly popped Facebook right back open?

 

Why do we do this? Why do we so automatically fill every spare second, every quiet moment, with NOISE? Information, media, activities, stuff. So often the things we fill every second with aren’t actually things we care about, but we do them because we’re so uncomfortable stopping.

Why do we catch ourselves reading the backs of our shampoo bottles?

Why can’t we just be quiet sometimes?

I think that it has a lot to do with fear. Sure, there’s definitely some habit, some addiction built in there. But I think even if we could stop distracting ourselves all day every day, we might choose not to, because of fear.

Each one of us have weird stuff in our lives. The stuff that sometimes keeps us up at night. Fear, uncertainty, confusion, hurt, crappy feelings. Quiet brings those feelings to the surface. When we just let quiet time be quiet, silent time be silent, suddenly we discover we have all these thoughts and feelings that we usually keep buried down inside us as we hurtle through our days. You know what feels better than facing our deep down selves? Facebook again.

When we slow down, embrace the quiet, and just be present with ourselves, as ourselves, for ourselves in this moment, we sometimes feel a lot of discomfort. Or maybe all the time. (“Every of the time.” – Kevin Malone)

Have you ever told someone, or had someone tell you, that they like to keep busy because it’s hard to just sit with their thoughts?

 

Quiet brings out the real. It brings everything to the surface. And I think that we generally expect that this is going to be disastrously painful.

 

But my own experience tells me that when you embrace the quiet, eventually it becomes so much better than expected. After a while, sitting quietly, embracing the silent, empty times can be one of the most wonderful parts of life.

After high school I spent a while volunteering in Ethiopia and in Uganda. Every day there, we had time to take naps in the afternoons. We walked slowly places, saw the sights, smelled the smells. And at each meal, we had time to just sit and visit and enjoy the moment.

It was quite the culture shock for me–not going to Africa, but coming back to America where life happens at breakneck speed. Suddenly there was hardly time for anything! Every moment was crammed full of stuff. Everyone walked quickly. Everyone drove quickly. Me, too! It took some reacclimating, but it just became life again: Hurry, hurry, hurry!

My wife and I got married and honeymooned in Italy (ugh, memories). A strange thing happens every day in many parts of Italy from about noon to 3. All the shops close up and everyone goes home to just sit quietly with their families and friends, relax, eat lunch together (probably cheese :'( oh my heart), drink wine, and just generally enjoy. This love for peaceful moments plays such an important part in the Italian way of life, they even coined a special phrase for it: Il dolce far niente. “The sweetness of doing nothing.”

I wondered if maybe I should insert some academic quote or study here about how beneficial it is for people to take more time to be quiet, to relax, to let go of doing, to just slow down, be present. But I don’t think any of us actually need to be convinced of this. I’m pretty sure this is something we all already know deep down. Right?

Are you too busy? Does the pace of your life make you feel stressed? Do you feel like there’s some really important stuff you’re missing out on because you’re always, always, always going, going, going?

 

Life has some really amazing stuff in it that you can only find and experience and appreciate when you sloooooow down, be present, and embrace the silence.

But slowing down makes us uneasy. We get addicted to filling each moment, and when we stop filling moments we start feeling unfamiliar feelings and OMG that’s weird.

So we zoom zoom zoom through life, like it’s a computer game, and even though we know we’re doing it the wrong way, we can always slow down and be present next time. Only, we don’t get extra lives. There’s no next time. If we rush through life and fill every second with distracting noise–that’s it. Life will be gone. It was your last life, and now it’s game over.

So maybe we need to go ahead and start slowing down today. Facing those silent times. Embracing those silent times.

 

Consider for a minute–what else could you find if you slowed down?

Try it now. Take this time. Look around you.

What do you see?

What do you notice?

What do you see that you don’t usually stop and appreciate?

There are probably some happy things around you.

There are probably some noises that you used to find interesting, comforting, or therapeutic.

There is probably some stuff that you like, that brings you lots of joy, but that you kind of forgot about.

Maybe there’s a human person sitting next to you with human person feelings and needs and a heart, somebody there for the connecting and the loving, and you forgot to notice that something that important was right there.

Feel your ear. Go ahead, touch it. You have an EAR! Isn’t that crazy??? Your ear is a beautiful and incredibly complex and elegant and delicate little instrument. And it is so much cooler than your iPhone! It gives you balance and spatial awareness. And it lets you hear the voices of your loved ones, and beautiful music. It’s amazing, right?

I bet you’re happy you have an ear. But I bet you forgot you have an ear today.

Did you know massaging your ear lobe is an easy and quick stress reliever and even pain reliever? And you have it free to you every day. Do you remember your ear?

Look outside of the window. What do you see? Something that’s there, there for you, right now?

How about a tree? Do you see a tree? Do you like trees? Trees are beautiful, right? Has a tree ever made you feel happy? Of course! What about today, though? Did a tree make you feel happy today? Pssh, no, why would you have looked at a tree today?! You’ve got to get to work! You have so much stuff to do!

Last weird-thing, I promise. Reach into your pocket, or your purse, or your bag. Or maybe look at your wrist or your finger or your neck. Do you have something with you that you’re wearing or that you keep on your person–something that makes you happy? Something that means a lot to you? Maybe a ring or a bracelet or a necklace. Or something significant on your key chain. Maybe when you saw it in a gift shop, it reminded you of adventure and you had to buy it. Or maybe it was a gift from someone special. What’s your thing you found? What does it mean to you? Does it make you happy, or bring you feelings of love? Let’s be honest, though–how often do you actually notice it anymore? Like when I bought my new car a few years ago, that was an incredible machine full of potential and adventures to be had. I appreciated it and wanted to show it off to everyone. I’d wake up in the morning and go oh man, my car! And then it got normal, and I forgot to notice it, and I forgot that I appreciate it, and I forgot that it makes me happy, and now it doesn’t make me happy anymore.

Until I slow down.

What doesn’t make you happy anymore because you are too busy to notice it? What is something you know you would like to get back in touch with, if only you could slow down a little bit? What do you take for granted now? What beauty and happiness in your life are you too distracted to have anymore?

I couldn’t help but ask for you to say it all again.
I tried to write it down but I could never find a pen.
I’d give anything to hear you say it one more time
That the universe was made just to be seen by my eyes
With shortness of breath, I’ll explain the infinite:
How rare and beautiful it truly is that we exist.

Saturn, by Sleeping at Last

 

So do you want to slow down? Do you need to slow down? Need more quiet times? More time to just be present? Discover beauty around you, discover yourself? Quiet time to just get in touch with yourself and what matters to you?

Me, too.

 

I hope that thinking about all this–thinking about your version of shampoo-bottles and how silly they are, looking around you and remembering what you’re missing when you’re too busy to look around you–I hope that all this inspires you a little bit to slow down, to be quiet, and to be present. To put the shampoo bottle down. It takes a lot of practice, I think. So good luck!

In case it helps, I have three little tips: Meditate; Go outside; And literally put “Downtime” on your schedule.

Meditation: Have you tried meditation? Have you tried making it a regular part of your life for a while? I think it’s amazing. Of course, there are hundreds of different kinds of meditation, and each kind works for some people and doesn’t work for others. Actually, “work” is the wrong word to use about meditation. See, I think the kind of meditation that helps us slow down and be present isn’t a meditation that “works.” It doesn’t fix our lives, get rid of our pain, make us happy. It is just a way to practice accepting exactly where we are, who we are. Accepting things. Accepting everything. Accepting life. So that when those awkward silences happen and when the alone-with-your-thoughts times come around, it’s okay for you. You’ve learned to breathe through the weird stuff. Only then can you be present for the good stuff, too. If you haven’t tried meditating, I’d really encourage you to try it. Click here to read about how meditation helps me, and click here for a couple great places to get started.

Going outside: Guys, outside is FREE! And it’s RIGHT THERE! It’s so accessible, just waiting for you to go be in it. If you don’t know where to go, ask a friend! If you live in Minnesota, ask me! And if you’re an introvert and asking people about something unfamiliar is scary, pop open Google Maps and look for the areas shaded green. Leave your phone behind and just go walk. (I know, this is the 21st century and leaving your phone behind is an absolutely terrifying prospect. See Ryan in The Office, season 8, episode 11: Trivia. Leave me a comment if you already know exactly what he says because then I want to be your friend.) Or at least leave your phone in your pocket. And just go. Go walk. Go sit or lie down under a tree. Go feel the fresh air. You know what’s not outside in nature? Your long to-do list, your crazy inbox, your busy workweek, your stressful social obligations, your house that needs cleaning. Nature is a great escape. It’s a place of beauty, a place of inspiration, and it’s a place that makes all the busy, stressful parts of life seem a whole lot smaller. So get outside! Escape! Find beauty! Find quiet!

Scheduling downtime: Okay, I’m going to bet you don’t have free space in your schedule these days, right? But let’s be honest, if you have absolutely no space to squeeze free time in to your schedule, you need it more than anyone else! We can’t afford not to. We only get this one life to be present for. We need to slow down sometimes. Like–top priority. I’m doing research for a school essay and ran across some scary statistics: You and I (the average American adult) spend well over 2 hours a day on social media type stuff on our smartphones. And we spend over 11 hours a day interacting with some kind of internet connection and media (see this eye-opening graphic from Nielsen). I really bet we do have time to slow down and be quiet and be present–if we make time. And if scheduling downtime really still seems impossible, if you really do have too much to do, then maybe just get reckless and throw your to-do list away for a day. Before you turn 85. Life goes fast! So please–commit to downtime.

I hope these help. What are your ideas for slowing down, finding quiet, and experiencing more present moments in your life? We’re all in this together!

 

Have you seen Pixar’s movie Up? Have you cried watching Up? Okay, have you cried like a baby watching Up? I thought so.

One of Pixar’s most iconic scenes, because it touches us on such a deeply human level: The old man, whose wife has passed away, is feeling guilty and regretful–they didn’t do all the big stuff they were going to do together with their lives. He pulls out an old photo album and flips through the pictures of their life together. And you know what he finds? The quiet moments. The little things! Sitting on a park bench feeding the birds. Sharing a mug of coffee at the kitchen table, smiling and laughing. Holding hands. Laying in the grass. Turns out they lived the richest, sweetest, most fulfilling life together they possibly could have lived. (Here, watch it again. You know you want to.)

See life has so much beauty to be found. So much peace to be found. So much love to be found.

But we’ll miss it if we don’t slow down.

So be slow. Be quiet. Be present.

Beauty, peace, and love to you!

Jon Kabat-Zinn, the mindfulness teacher:
“It is indeed a radical act of love just to sit down and be quiet for a time by yourself.”

~

Eckhart Tolle - Most humans are never fully present

12 Little Ways to Find Magic in 2019

magic - roald dahl
A picture of magic I took this last year

“Kids think with their brains cracked wide open; becoming an adult, I’ve decided, is only a slow sewing shut.” – Jodi Picoult, My Sister’s Keeper

Every winter the day comes when we box up the Christmas decorations and close the door on the last little reminders of the wonder that the holiday brings. It won’t be long before I start looking forward again to the next first snow and the accompanying cheer. Whenever I’m asked my favorite Christmas movie, I have to say it’s The Polar Express, because it’s about a kid who learns not to outgrow magic.

As well as being a time for magic, jolliness, snowy walks, and hot chocolate, December is also a time where a lot of people who should feel love and belonging instead feel especially alone, confused, and hurt. Maybe your holidays are a mix of both. We’ve all just made it through the holidays and as we return to working full time through the cold, short days of winter, many people are left aching a little more than usual, a little more numb to the possibilities of joy and hope. Seasonal depression is ready to kick in. January can leave us feeling like, “Where did the magic go?”

As we get older and experience more stress and disappointments in a big and confusing world, I’m afraid we tend to lose sight of the little bits and pieces of the world that are beautiful and happy. The constant drip of stress rewires our brains and we might find ourselves daily a bit more “Bah humbug” about it all.

But guys… the magic is still there. I think no matter how much we grow up, if we look and listen closely enough, we can still find it. I promise.

If you’re struggling to find the magic you knew as a kid, you’re not alone. Here are a few  places I’ve learned I can find magic. And maybe these will help you also find magic this year–if you look closely…

1. Watch a nature scene for a while. There are beautiful sights all around you. Bumblebees buzzing around flowers, leaves rustling in the breeze, fish jumping, storm clouds rolling in, little spiders, soaring eagles, and silly squirrels, the smell of rain and the burning warmth of sunshine… Nature is free. And beautiful spots are closer than you might think. Open Google Maps and zoom in on the sections shaded green. And if you need any recommendations, let me know! The only catch is: You have to sit still long enough to still be watching when the magic moments happen.

2. Learn to give someone a massage. Even if you don’t go to massage school and become a pro, there are lots of easy books and YouTube videos to teach you some basics in giving someone the gift of a relaxing massage. And honestly, just giving it a shot without any help will still be worth it. The soothing and caring touch of massage can be a comforting and relieving experience. The simplest massage can be an amazing gift for someone you appreciate, and giving that gift can be just as gratifying as receiving it.

3. Read a story from history. Our planet’s history is colorful, intriguing, and downright entertaining. Take a break from the modern world and immerse yourself in tales of Montezuma’s bustling old city of Mexico, fierce raids by the Vandal tribes, or the beautiful arabesques of the old Arabic world. If you don’t know where else to start, try E. H. Gombrich’s book A Little History of the World, which reads like a fairy tale.

4. Cook a recipe from a different cuisine. If you can read and if you can be patient with the slow, imperfect process, you can do this no matter how little cooking you’ve done in your life. And you may find it a delightful (and tasty) adventure! I especially love the idea of experiencing the creation of a meal like another culture traditionally does it. With thousands of recipes online and a variety of ethnic cookbooks at your local Barnes & Noble, and with a little help from Google in deciphering the weird ingredients and tasks–this can be an awesome experience. For Christmas this year we made a few traditional Italian country meals, like linguine with lentils and pancetta. I’m no chef, so it took a few hours, but how much fun (and what a delicious celebration)!

5. Take a simple hiking trip. Guys, here’s the thing: Outdoor hiking adventures aren’t nearly as expensive or complicated as you’d think! Seriously. Big airport hubs like Phoenix, Denver, and Dallas often offer cheaper flights than you’d expect. Or you can rent a car with unlimited miles from Enterprise for a several day road trip. Airbnbs can be way more affordable (and way cozier) than hotels. Local grocery stores have the same food you buy every week at home. You can cover a lot of ground in just a couple days. And nature is not expensive! National Parks are a great place to start–guides and information on experiencing them are plentiful, their trails are well maintained, and park rangers are there to help. Some even have free entry, like the Great Smoky Mountains National Park. An annual pass to all US National Parks costs less than a fancy dinner at a resort. And guys, once you get out into the nature and start moving… and seeing… the beauty you can find in nature is just indescribable. Hiking trips can become the most thrilling memories in your life. (Need any tips? Let me know!)

6. Make some new music. Don’t play an instrument? Can’t get one? Then sing! You don’t have to be a master musician to feel the magic of music. It can carry deep and powerful emotion and can move the toughest people to tears. Try picking up the guitar. Or the piano. It’s not too difficult, really. Or just turn up your favorite songs in the car and belt them out like there’s no tomorrow. Nobody’s watching, I promise. And if you can’t do any of those, find a beautiful piece of music and just sit down, close your eyes, and feel it. Music doesn’t have to become your “thing,” but maybe once in a while you can find magic there.

7. Find an epic make-believe movie. A lot of us adults decide we can’t like “kid stuff” as much when become older. Fantasy and imagination… aren’t those supposed to fade from our focus as we get older? But why not just embrace the fun and the artistry of it every once in a while? Epic visual story-telling can be a genuinely fun experience. Find some unique and enchanting animation. Shamelessly binge your favorite superhero movies and get excited about them. Why not? You can

8. Have a conversation with a child. Nothing will remind you of the magic all around you quicker than having a chat with a little kid. They see monsters and epic battles and plots and imaginary friends and amazing animals all around them. Christmas and Halloween are just out of this world exciting to them. Accidentally walking into a wall or leaves them in hysterics. Every little leaf is fascinating. And each day is a new adventure. Listen to them tell you about their magic.

9. Start learning a new language. How cool is it to hear someone fluently carry on a conversation in another language? Isn’t it fun to learn how to greet someone from a little country on the other side of the globe? And what a magical connection when you meet somebody whose first language you’ve learned, even just a little. Languages aren’t that hard to pick up. They’re hard to master, but a few basic greetings and common words aren’t too complicated. And it can be loads of fun! Download the Duolingo app!

10. Take a long, quiet walk. Detach. Leave your phone in your pocket, if not at home. Just walk out the door and keep walking. A quiet, peaceful walk can be a grounding experience. Have some you time–time to catch up with yourself like you’d catch up with a friend. Time to think and feel while you’re not racing around accomplishing things. Maybe even bring a friend or two. A long walk can reconnect you to yourself, reconnect you to a friend, or even just reconnect you to the earth that is your home.

11. Make an elderly friend. I love listening to people reminisce about their years and years of unique experiences and adventures, the people and places they’ve known, the happy, sad, or funny things they’ve seen. And I love hearing the perspectives and words of wisdom their lives have given to them. And I love seeing what is truly important to people towards the end of their lives. Try getting to know someone who has lived a long life they’re willing to share with you. Not only can hearing all their stories be fun, and listening to their advice be helpful, but it can be incredibly happy for them to have a friend to talk to when some of their own friends have started to pass on, and their accomplishments have started to fade into the past–it can be a magical friendship for both of you.

12. Try meditating. Just try it. There are as many different reasons and ways to meditate as there are people who do it. Two of the things I love to find in meditation are: A grounded connection to yourself and the real world around you; And an acceptance and “okayness” with the way things are. If you’d like help getting started, look up Jon Kabat-Zinn, who helped bring mindfulness meditation to the west. His books Wherever You Go, There You Are and Coming to Our Senses were very helpful for me. His abridged audiobook version of the latter is a breeze. Or check out the Headspace or Calm apps. Or, if you’re brave enough, just take 20 minutes, sit quietly, and stop trying things. Just let things go. Observe. Allow feelings. Be still. If you’re not sure it’s “working,” you’re probably doing it right. Meditation doesn’t have to be about achieving some euphoric state. It’s more about learning to accept–that it’s all okay.

I hope this list has inspired you a little. If you’re feeling adventurous, try one of these every month. They’re all easy and affordable adventures. And I promise by the end of the year you’ll have made lifelong memories and you’ll have tasted a little bit more of the magic this life has to offer.

Happy adventuring!

“And above all, watch with glittering eyes the whole world around you because the greatest secrets are always hidden in the most unlikely of places. Those who don’t believe in magic will never find it.” – Roald Dahl

Urgent vs important

Henry David Thoreau - Not enough to be busy

Can you imagine the feeling, finishing up a task, sitting back, and thinking to yourself, “Hmm… I literally have nothing left to do today!” That would be really weird, right???

Life just needs to slow down. Right? But I have a hundred things to do today. So much to catch up on. So much to organize, fix, clean, or find. So many people to get back to. Those things I’ve been wanting to try, and stuff I’ve been invited to.

I happen to think it’s a particularly American tradition to live every day at a breakneck speed. We never, ever, ever run out of things to do right away. When my wife and I got married and honeymooned in Italy we learned that the entire country traditionally closes its shops and sends its people home from work for a few hours over lunch. I often reminisce about my days in Ethiopia and Uganda, where even hard-working people walk slowly wherever they go and spend hours in peace and quiet with family or friends.

Unfortunately, we don’t have that luxury in the States. We have stuff to do. Always. We wear our over-flowing inboxes and day-planners like a badge, like there’s something special about our ability to cram a thousand little things into every single day.

But what are we even busy doing?

 

When are we going to do those deeper, bigger, more meaningful life things? The things we keep putting off “until we have more time.”

I think the big things that we want to do–that we want to look back and be happy about at the end of our lives–we want to do just right, and we want to do with unlimited time and attention. So we keep putting our real life off while we try to catch up with our bottomless stack of to-dos.

 

What would happen if you set aside the urgent stuff today? Let them just not happen? Would you finally start writing that book? Take your kid out to do something fun together? Make a plan to eat healthier and exercise?

And what if you kept ignoring so many of those “urgent” things–would you keep writing, stay more connected to your loved ones, and discover you actually have time to get to the gym most days?

 

Urgent vs Important–we constantly face a choice between the two. Urgent is the squeaky wheel whining for your attention. But at the end of your life, which will you wish you had chosen more often? Urgent or important?

What big life thing have you been putting off for years because you’re always too busy? What if you decided this weekend you were just going to start it–no matter what notifications pop up?

They Have Feelings, Just Like You

There’s this one cashier at our grocery store that helps us sometimes. He’s disabled and has to sit on a stool while he slowly rings up our items. He’s very talkative and friendly, but his conversation is a little awkward.

I’ve noticed a lot of people avoid him. They know checkout will take longer and the topics will be weird, so they find a different line. More convenient, more comfortable. I caught myself avoiding his lane and felt awful.

He definitely notices when we recognize him and awkwardly shuffle away, as if we realized there’s a shorter line somewhere else. He can feel our impatience as he clumsily shoves our groceries into the bags. He knows we think his small talk is awkward. He can hear us thinking that employing a faster worker would be better customer service. After all, we’ve got important things to get to.

And he carries all this home with him every single night.

He’s a good sport and he makes the best of it. He tries to connect and he makes your day if he can. He knows some people like him. He’s proud of his work ethic and he’s a very sweet person. He’s got some friends and family who love him.

But sometimes he feels the hurt. Some days it really bothers him that people don’t want to see him. He wishes he could move faster so his customers would be satisfied. He replays the awkward comment he made to be funny, and hears again and again the pitying chuckle. He falls asleep to the impatient drum of your credit card on his counter. If he were more coordinated, he’d be more likable.

And he falls asleep with the same big feelings that I have when I’m embarrassed in front of my friends, the same big feelings you have when your boss makes you feel stupid.


“I can’t stand the IT guy. He’s super rude. Really unfriendly.”

Cassie always said what nobody else would say but everyone was thinking, so I knew that the rest of my team probably felt the same way about Ryan, who was there for the day installing new computers.

“Really? What happened?”

“I don’t know, he just… always looks really angry, and he seems annoyed when I tell him something’s not working. He never even says hi.”

I always encouraged my employees to speak freely, so I wanted Cassie to feel understood. But I’d worked with Ryan a lot, and he was a good guy.

“Have you gotten to talk to him much? He’s actually pretty nice once you get him talking. Maybe he’s a little shy, but he’s always been really helpful to me and he’s one of the hardest working people I know. You might like him if you get to know him.”

“Nope, his attitude sucks.” Cassie’s mind was made up.

Ryan is often misunderstood. He is very quiet and can be very serious. Focused, direct, and professional. Not exactly a social butterfly.

When people think and talk about Ryan the way Cassie did, it hurts Ryan. It’s not always to his face, but it gets around to him. Dirty looks, “feedback,” conversations overheard.

Cassie doesn’t know what has made Ryan who he is. Ryan served in active duty and saw some pretty dark stuff while trying to protect his country. Some of the stuff he had to see and do, he won’t talk about. “It just changes you,” he says. “You can never unsee it or undo it. And nobody back home will ever understand.”

Some nights he startles awake, ready to fight, only to find he’s sitting in a bed drenched in sweat. He has been through so much, sacrificed more than a lot of us can imagine. And it has left scars he carries with him to work every day–scars that rub people the wrong way. He’s seen more than just rainbows and butterflies, and you can see it on his face. But if you don’t know him already, it may just look like “unfriendliness.”

Ryan is a complete softy deep down. He’s head over heals for his wife and would give the world for his kids. He loves to serve. He has big feelings, just like the rest of us. It’s easy when we’re in Cassie’s position to forget that.


When I was about 7, I knew this girl named Bridget. She had a couple lively little siblings with cute curly hair–picture perfect. But she had plain black hair and lots of freckles. She was quiet and kept to herself. Shy.

Bridget brought me a picture that she drew of me as a gift. She had given me freckles, too.

“That’s so ugly! I don’t look like that at all! You’re so bad at drawing!” I yelled at her as I tore the picture down the middle and crumpled it up.

Tears welled up in Bridget’s eyes and she hurried away to hide. All alone.


Billions of people share this earth with you and me. Each one is unique. Each one has his or her own struggles and fears, insecurities and soft spots. But each one shares our humanness.

Look with compassion at the next person you see today, at the next person that bothers you, and the next stranger who interacts with you. They have feelings–big feelings–just like you. Good feelings and bad feelings. And you are going to have something to do with those feelings.

covey quote